top of page

TERMS & CONDITIONS

CUSTOMER CARE

At Ciao Italy, we value our customers and aim to provide the best possible service. If you have any queries or concerns, please do not hesitate to contact us using the details provided on our Contact Us page. We are committed to resolving any issues as quickly as possible.We take the privacy and safety of our customers seriously. Our Privacy Policy outlines how we use and protect personal information. We use secure payment methods to protect your financial information. We accept all major credit and debit cards, PayPal, and offline payments.For wholesale inquiries, please contact us using the details provided on our Wholesale page. We are happy to discuss how we can work together to bring high quality imported Italian groceries to your customers.

Privacy & Safety

PRIVACY & DATA COLLECTION

​

Last Updated: October 2023

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

  1. Personal Information:

    • Name

    • Contact Information (email address, phone number)

    • Shipping and Billing Address

    • Payment Information

  2. Non-Personal Information:

    • Browser type

    • IP address

    • Operating system

    • Date and time of visit

How We Use Your Information

  1. Order Fulfillment:

    • Process and fulfill your orders

    • Communicate with you about your order

  2. Customer Support:

    • Respond to your inquiries

    • Provide customer support

  3. Marketing:

    • Send you promotional emails (you can opt-out anytime)

    • Customize our advertising

  4. Analytics:

    • Analyze website usage and improve our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies

We use cookies to enhance your experience on our site. You can choose to disable cookies through your browser settings.

Your Consent

By using our website, you consent to our Privacy Policy.

Changes to Our Privacy Policy

Any changes to this policy will be posted on this page.

Contact Information

If you have any questions regarding this Privacy Policy, you can contact us at info@italygnam.com.

WHOLESALE INQUIRIES

If you're interested in stocking Ciao Italy products in your shop or restaurant, please contact us here.

PAYMENT METHODS

  • Paypal
  • Credit/ Debit card
  • Cash
bottom of page